How Prime Therapeutics Activated the AI Engine that Turns Ideas into Action
At this year’s HLTH conference, Optura CEO Andy Fanning and Prime Therapeutics CIO Dinesh Kandanchatha sat down to discuss a challenge many healthcare organizations face: how to turn promising AI ideas into measurable, enterprise-scale impact.
Their conversation wasn’t about a single project or a silver-bullet solution. It was about collaboration. About how two organizations, aligned in purpose, built the structure and collaboration model needed to make AI sustainable across one of healthcare’s most complex ecosystems.
From Bright Ideas to a Shared Engine
Prime’s teams were full of ideas gathered from employees who saw opportunities for AI to improve everyday work. The challenge was creating a system that could channel all that creativity in a way that was secure, compliant, and actionable.
Working together, Prime and Optura designed a framework that made AI accessible and accountable across the enterprise. The Optura platform became the connective tissue: a shared space where ideas could be submitted, scored for value and viability, and moved into production with clarity and confidence.
Progress Built Together
In less than a year, Prime expanded from four AI pilots to nearly 40 use cases, now supported by a company-wide framework and accessible to the entire organization. This progress reflects a shared commitment between Prime and Optura: to move thoughtfully, build iteratively, and make every initiative part of a broader strategy.
The teams also co-created Prime’s AI Center of Excellence (AICOE), a hub that connects every initiative to the organization’s larger goals and gives leadership a clear view of what’s working and why. It’s a structure that turns innovation from a one-off effort into a sustainable rhythm.
Empowering Every Employee to Be an Innovator
At the heart of Prime’s AI journey is a focus on people, along with the belief that innovation grows strongest when everyone has a role in shaping it.
Through the Ambassador Program, employees across departments are turning curiosity into contribution. Ambassadors identify opportunities for AI, champion new use cases, and help teams see how automation and intelligence can make work smarter and more human.
With Optura’s framework providing the structure and support behind the scenes, this community of Ambassadors is creating a culture where AI belongs to everyone. It’s an organization-wide movement grounded in teamwork and shared success.
Turning Directional ROAI into a Continuous Engine
Prime and Optura share a simple belief: real impact is proven through progress. Their focus on directional Return on AI (ROAI) reflects a commitment to showing measurable, positive outcomes that move the organization forward.
Rather than chasing big numbers or flashy milestones, the teams are building steady, meaningful momentum. That means scaling AI responsibly, with discipline and trust.
When Collaboration Becomes an Engine
The story that unfolded at HLTH was more than a recap of milestones. It was a conversation about how collaboration can turn ambition into action.
Prime brings deep healthcare expertise and a mission to improve lives. Optura brings structure, clarity, and the tools to make that mission scalable. Together, they’re proving that when innovation is shared, it accelerates. And when structure meets imagination, ideas don’t just stay ideas. They move forward.
About Optura
At Optura, we’re making AI in healthcare actually work. Our platform brings every piece — people, data, and technology — together so organizations can move from scattered pilots to real, measurable results.
Built on AIEOS, our AI Enterprise Operating System, Optura helps teams find the right use cases, launch with confidence, and see the impact clearly. It’s AI with direction, designed to cut costs, improve operations, and deliver real ROAI.
With Optura, AI stops feeling like a distant promise and starts becoming part of how healthcare gets better every day.
Want to see how that comes to life? Request a demo and let’s explore what we can build together.
